State Abbreviation
stringclasses
51 values
State Name
stringclasses
51 values
Reporting Period
int64
201k
202k
State Expanded Medicaid
stringclasses
2 values
Preliminary or Updated
stringclasses
2 values
Final Report
stringclasses
2 values
New Applications Submitted to Medicaid and CHIP Agencies
float64
0
734k
New Applications Submitted to Medicaid and CHIP Agencies - footnotes
stringclasses
15 values
Applications for Financial Assistance Submitted to the State Based Marketplace
float64
0
1.53M
Applications for Financial Assistance Submitted to the State Based Marketplace - footnotes
stringclasses
3 values
Total Applications for Financial Assistance Submitted at State Level
float64
0
1.53M
Total Applications for Financial Assistance Submitted at State Level - footnotes
stringclasses
14 values
Individuals Determined Eligible for Medicaid at Application
float64
0
436k
Individuals Determined Eligible for Medicaid at Application - footnotes
stringclasses
16 values
Individuals Determined Eligible for CHIP at Application
float64
0
44.9k
Individuals Determined Eligible for CHIP at Application - footnotes
stringclasses
5 values
Total Medicaid and CHIP Determinations
float64
0
468k
Total Medicaid and CHIP Determinations - footnotes
stringclasses
9 values
Medicaid and CHIP Child Enrollment
float64
0
5.34M
Medicaid and CHIP Child Enrollment - footnotes
stringclasses
6 values
Total Medicaid and CHIP Enrollment
float64
0
14.5M
Total Medicaid and CHIP Enrollment - footnotes
stringclasses
7 values
Total Medicaid Enrollment
float64
0
13.2M
Total Medicaid Enrollment - footnotes
stringclasses
5 values
Total CHIP Enrollment
float64
0
1.32M
Total CHIP Enrollment - footnotes
stringclasses
3 values
Total Adult Medicaid Enrollment
float64
0
8.5M
Total Adult Medicaid Enrollment - footnotes
stringclasses
1 value
Total Medicaid and CHIP Determinations Processed in Less than 24 Hours
float64
0
791k
Total Medicaid and CHIP Determinations Processed in Less than 24 Hours - footnotes
stringclasses
20 values
Total Medicaid and CHIP Determinations Processed Between 24 Hours and 7 Days
float64
0
134k
Total Medicaid and CHIP Determinations Processed Between 24 Hours and 7 Days - footnotes
stringclasses
21 values
Total Medicaid and CHIP Determinations Processed Between 8 Days and 30 Days
float64
0
156k
Total Medicaid and CHIP Determinations Processed Between 8 Days and 30 Days - footnotes
stringclasses
16 values
Total Medicaid and CHIP Determinations Processed between 31 days and 45 days
float64
0
81.5k
Total Medicaid and CHIP Determinations Processed between 31 days and 45 days - footnotes
stringclasses
15 values
Total Medicaid and CHIP Determinations Processed in More than 45 Days
float64
0
87.7k
Total Medicaid and CHIP Determinations Processed in More than 45 Days - footnotes
stringclasses
15 values
Total Call Center Volume (Number of Calls)
float64
5.75k
2.62M
Total Call Center Volume (Number of Calls) - footnotes
stringclasses
25 values
Average Call Center Wait Time (Minutes)
float64
0
72
Average Call Center Wait Time (Minutes) - footnotes
stringclasses
41 values
Average Call Center Abandonment Rate
float64
0
0.65
Average Call Center Abandonment Rate - footnotes
stringclasses
33 values
WV
West Virginia
202,010
Y
U
Y
15,100
null
0
null
15,100
null
6,860
null
288
null
7,148
null
225,927
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
556,565
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
522,601
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,964
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,011
Y
P
N
11,900
null
0
null
11,900
null
7,254
null
251
null
7,505
null
226,817
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
561,772
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
527,718
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,054
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,011
Y
U
Y
11,900
null
0
null
11,900
null
7,254
null
251
null
7,505
null
226,817
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
561,772
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
527,718
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,054
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,012
Y
P
N
15,151
null
0
null
15,151
null
6,424
null
228
null
6,652
null
227,781
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
566,858
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
532,826
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,032
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,012
Y
U
Y
15,151
null
0
null
15,151
null
6,424
null
228
null
6,652
null
227,781
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
566,858
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
532,826
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,032
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,101
Y
P
N
14,293
null
0
null
14,293
null
5,443
null
233
null
5,676
null
228,812
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
571,427
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
537,851
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,576
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,101
Y
U
Y
14,293
null
0
null
14,293
null
5,443
null
233
null
5,676
null
228,812
null
571,427
null
537,851
null
33,576
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,102
Y
P
N
14,225
null
0
null
14,225
null
5,107
null
206
null
5,313
null
229,823
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
575,627
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
542,003
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,624
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,331
null
2,067
null
2,637
null
599
null
525
null
null
null
null
null
null
null
WV
West Virginia
202,102
Y
U
Y
14,225
null
0
null
14,225
null
5,107
null
206
null
5,313
null
229,823
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
575,627
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
542,003
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,624
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,331
null
2,067
null
2,637
null
599
null
525
null
null
null
null
null
null
null
WV
West Virginia
202,103
Y
P
N
15,955
null
0
null
15,955
null
6,161
null
260
null
6,421
null
231,045
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
580,258
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
546,578
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,680
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,815
null
2,891
null
3,066
null
759
null
435
null
null
null
null
null
null
null
WV
West Virginia
202,103
Y
U
Y
15,955
null
0
null
15,955
null
6,161
null
260
null
6,421
null
231,045
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
580,258
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
546,578
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,680
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,815
null
2,891
null
3,066
null
759
null
435
null
null
null
null
null
null
null
WV
West Virginia
202,104
Y
P
N
13,026
null
0
null
13,026
null
4,904
null
201
null
5,105
null
231,745
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
583,396
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
550,449
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,947
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,748
null
2,548
null
2,405
null
362
null
220
null
null
null
null
null
null
null
WV
West Virginia
202,104
Y
U
Y
13,026
null
0
null
13,026
null
4,904
null
201
null
5,105
null
231,745
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
583,396
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
550,449
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,947
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,748
null
2,548
null
2,405
null
362
null
220
null
null
null
null
null
null
null
WV
West Virginia
202,105
Y
P
N
11,029
null
0
null
11,029
null
4,430
null
190
null
4,620
null
232,066
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
586,461
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
553,550
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,911
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,105
Y
U
Y
11,029
null
0
null
11,029
null
4,430
null
190
null
4,620
null
232,066
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
586,461
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
553,550
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,911
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,106
Y
P
N
11,758
null
0
null
11,758
null
4,459
null
154
null
4,613
null
232,736
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
589,890
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
556,951
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,939
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,106
Y
U
Y
11,758
null
0
null
11,758
null
4,459
null
154
null
4,613
null
232,736
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
589,890
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
556,951
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,939
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,107
Y
P
N
12,574
null
0
null
12,574
null
5,024
null
224
null
5,248
null
233,521
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
593,834
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
561,050
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,784
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,107
Y
U
Y
12,574
null
0
null
12,574
null
5,024
null
224
null
5,248
null
233,521
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
593,834
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
561,050
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,784
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,108
Y
P
N
14,122
null
0
null
14,122
null
5,632
null
237
null
5,869
null
234,662
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
598,135
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
565,281
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,854
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,108
Y
U
Y
14,122
null
0
null
14,122
null
5,632
null
237
null
5,869
null
234,662
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
598,135
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
565,281
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,854
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,109
Y
P
N
12,877
null
0
null
12,877
null
4,979
null
238
null
5,217
null
235,598
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
601,656
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
568,738
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,918
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,109
Y
U
Y
12,877
null
0
null
12,877
null
4,979
null
238
null
5,217
null
235,598
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
601,656
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
568,738
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,918
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,110
Y
P
N
12,506
null
0
null
12,506
null
4,771
null
219
null
4,990
null
236,234
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
604,670
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
571,588
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,082
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,110
Y
U
Y
12,506
null
0
null
12,506
null
4,771
null
219
null
4,990
null
236,234
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
604,670
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
571,588
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,082
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,111
Y
P
N
12,654
null
0
null
12,654
null
4,613
null
157
null
4,770
null
236,963
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
608,227
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
575,100
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,127
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,111
Y
U
Y
12,654
null
0
null
12,654
null
4,613
null
157
null
4,770
null
236,963
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
608,227
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
575,100
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,127
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,112
Y
P
N
18,447
null
0
null
18,447
null
10,599
null
599
null
11,198
null
237,804
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
611,926
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
578,689
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,237
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,112
Y
U
Y
18,447
null
0
null
18,447
null
10,599
null
599
null
11,198
null
237,804
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
611,926
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
578,689
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,237
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
null
WV
West Virginia
202,201
Y
P
N
12,926
null
0
null
12,926
null
4,531
null
218
null
4,749
null
238,609
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
615,440
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
582,081
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,359
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,626
null
1,765
null
2,255
null
794
null
481
null
null
null
null
null
null
null
WV
West Virginia
202,201
Y
U
Y
12,926
null
0
null
12,926
null
4,531
null
218
null
4,749
null
238,609
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
615,440
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
582,081
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,359
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,626
null
1,765
null
2,255
null
794
null
481
null
null
null
null
null
null
null
WV
West Virginia
202,202
Y
P
N
13,835
null
0
null
13,835
null
4,443
null
170
null
4,613
null
239,430
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
618,228
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
584,648
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,580
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,410
null
1,707
null
2,294
null
492
null
355
null
null
null
null
null
null
null
WV
West Virginia
202,202
Y
U
Y
13,835
null
0
null
13,835
null
4,443
null
170
null
4,613
null
239,430
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
618,228
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
584,648
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,580
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,410
null
1,707
null
2,294
null
492
null
355
null
null
null
null
null
null
null
WV
West Virginia
202,203
Y
P
N
14,561
null
0
null
14,561
null
5,100
null
180
null
5,280
null
240,226
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
621,399
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
587,438
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,961
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,842
null
2,149
null
2,571
null
615
null
400
null
null
null
null
null
null
null
WV
West Virginia
202,203
Y
U
Y
14,561
null
0
null
14,561
null
5,100
null
180
null
5,280
null
240,226
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
621,399
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
587,438
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,961
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,842
null
2,149
null
2,571
null
615
null
400
null
null
null
null
null
null
null
WV
West Virginia
202,204
Y
P
N
12,244
null
0
null
12,244
null
4,450
null
170
null
4,620
null
240,584
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
623,637
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
591,842
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
31,795
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,644
null
2,135
null
2,035
null
406
null
221
null
null
null
null
null
null
null
WV
West Virginia
202,204
Y
U
Y
12,244
null
0
null
12,244
null
4,450
null
170
null
4,620
null
240,584
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
623,637
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
591,842
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
31,795
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,644
null
2,135
null
2,035
null
406
null
221
null
null
null
null
null
null
null
WV
West Virginia
202,205
Y
P
N
10,942
null
0
null
10,942
null
3,951
null
142
null
4,093
null
240,921
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
625,990
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
594,018
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
31,972
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,531
null
1,989
null
1,653
null
305
null
265
null
null
null
null
null
null
null
WV
West Virginia
202,205
Y
U
Y
10,942
null
0
null
10,942
null
3,951
null
142
null
4,093
null
240,921
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
625,990
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
594,018
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
31,972
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,531
null
1,989
null
1,653
null
305
null
265
null
null
null
null
null
null
null
WV
West Virginia
202,206
Y
P
N
11,678
null
0
null
11,678
null
4,284
null
213
null
4,497
null
241,495
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
628,731
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
596,443
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,288
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,654
null
1,933
null
2,183
null
386
null
193
null
null
null
null
null
null
null
WV
West Virginia
202,206
Y
U
Y
11,678
null
0
null
11,678
null
4,284
null
213
null
4,497
null
241,495
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
628,731
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
596,443
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,288
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,654
null
1,933
null
2,183
null
386
null
193
null
null
null
null
null
null
null
WV
West Virginia
202,207
Y
P
N
8,019
null
0
null
8,019
null
2,651
null
87
null
2,738
null
242,081
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
631,256
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
598,790
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,466
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,087
null
1,064
null
1,755
null
301
null
137
null
null
null
null
null
null
null
WV
West Virginia
202,207
Y
U
Y
8,019
null
0
null
8,019
null
2,651
null
87
null
2,738
null
242,081
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
631,256
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
598,790
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,466
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,087
null
1,064
null
1,755
null
301
null
137
null
null
null
null
null
null
null
WV
West Virginia
202,208
Y
P
N
17,101
null
0
null
17,101
null
6,058
null
247
null
6,305
null
243,554
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
635,927
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
603,340
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,587
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,941
null
2,376
null
3,328
null
932
null
535
null
null
null
null
null
null
null
WV
West Virginia
202,208
Y
U
Y
17,101
null
0
null
17,101
null
6,058
null
247
null
6,305
null
243,554
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
635,927
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
603,340
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,587
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,941
null
2,376
null
3,328
null
932
null
535
null
null
null
null
null
null
null
WV
West Virginia
202,209
Y
P
N
14,424
null
0
null
14,424
null
4,445
null
184
null
4,629
null
242,694
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
635,849
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
602,640
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,209
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,611
null
1,810
null
2,191
null
528
null
399
null
null
null
null
null
null
null
WV
West Virginia
202,209
Y
U
Y
14,424
null
0
null
14,424
null
4,445
null
184
null
4,629
null
242,694
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
635,849
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
602,640
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,209
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,611
null
1,810
null
2,191
null
528
null
399
null
null
null
null
null
null
null
WV
West Virginia
202,210
Y
P
N
11,567
null
0
null
11,567
null
4,178
null
163
null
4,341
null
243,129
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
638,595
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
605,209
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,386
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,563
null
1,811
null
2,053
null
442
null
329
null
null
null
null
null
null
null
WV
West Virginia
202,210
Y
U
Y
11,567
null
0
null
11,567
null
4,178
null
163
null
4,341
null
243,129
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
638,595
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
605,209
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,386
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,563
null
1,811
null
2,053
null
442
null
329
null
null
null
null
null
null
null
WV
West Virginia
202,211
Y
P
N
11,276
null
0
null
11,276
null
4,184
null
160
null
4,344
null
243,464
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
640,820
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
607,347
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,473
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,817
null
1,641
null
2,143
null
456
null
281
null
null
null
null
null
null
null
WV
West Virginia
202,211
Y
U
Y
11,276
null
0
null
11,276
null
4,184
null
160
null
4,344
null
243,464
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
640,820
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
607,347
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,473
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,817
null
1,641
null
2,143
null
456
null
281
null
null
null
null
null
null
null
WV
West Virginia
202,212
Y
P
N
12,230
null
0
null
12,230
null
4,087
null
171
null
4,258
null
244,495
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
645,172
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
611,359
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,813
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,703
null
1,279
null
2,445
null
690
null
268
null
null
null
null
null
null
null
WV
West Virginia
202,212
Y
U
Y
12,230
null
0
null
12,230
null
4,087
null
171
null
4,258
null
244,495
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
645,172
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
611,359
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,813
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,703
null
1,279
null
2,445
null
690
null
268
null
null
null
null
null
null
null
WV
West Virginia
202,301
Y
P
N
13,796
null
0
null
13,796
null
4,673
null
223
null
4,896
null
244,926
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
647,809
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
613,720
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,089
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,680
null
1,612
null
2,288
null
895
null
724
null
null
null
null
null
null
null
WV
West Virginia
202,301
Y
U
Y
13,796
null
0
null
13,796
null
4,673
null
223
null
4,896
null
244,926
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
647,809
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
613,720
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,089
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,680
null
1,612
null
2,288
null
895
null
724
null
null
null
null
null
null
null
WV
West Virginia
202,302
Y
P
N
14,594
null
0
null
14,594
null
3,954
null
156
null
4,110
null
245,501
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
650,328
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
615,929
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,399
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,439
null
1,507
null
2,188
null
643
null
450
null
null
null
null
null
null
null
WV
West Virginia
202,302
Y
U
Y
14,594
null
0
null
14,594
null
3,954
null
156
null
4,110
null
245,501
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
650,328
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
615,929
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,399
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,439
null
1,507
null
2,188
null
643
null
450
null
null
null
null
null
null
null
WV
West Virginia
202,303
Y
P
N
13,214
null
0
null
13,214
null
4,300
null
167
null
4,467
null
246,350
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
653,050
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
617,974
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
35,076
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,483
null
1,839
null
2,127
null
569
null
390
null
24,350
Does not include all calls received after business hours; Includes calls for other benefit programs
6
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.134
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,303
Y
U
Y
13,214
null
0
null
13,214
null
4,300
null
167
null
4,467
null
246,350
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
653,050
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
617,974
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
35,076
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,483
null
1,839
null
2,127
null
569
null
390
null
24,350
Does not include all calls received after business hours; Includes calls for other benefit programs
6
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.134
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,304
Y
P
N
12,654
null
0
null
12,654
null
4,048
null
234
null
4,282
null
246,824
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
655,024
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
623,807
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
31,217
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,356
null
1,871
null
2,478
null
546
null
217
null
19,747
Does not include all calls received after business hours; Includes calls for other benefit programs
5
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.088
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,304
Y
U
Y
12,654
null
0
null
12,654
null
4,048
null
234
null
4,282
null
246,824
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
655,024
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
623,807
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
31,217
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,356
null
1,871
null
2,478
null
546
null
217
null
19,747
Does not include all calls received after business hours; Includes calls for other benefit programs
5
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.088
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,305
Y
P
N
15,092
null
0
null
15,092
null
6,354
null
530
null
6,884
null
241,044
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
634,686
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
602,311
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,375
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,834
null
2,771
null
3,830
null
822
null
397
null
26,470
Does not include all calls received after business hours; Includes calls for other benefit programs
9
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.191
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,305
Y
U
Y
15,092
null
0
null
15,092
null
6,354
null
530
null
6,884
null
241,044
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
634,686
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
602,311
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
32,375
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,834
null
2,771
null
3,830
null
822
null
397
null
26,470
Does not include all calls received after business hours; Includes calls for other benefit programs
9
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.191
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,306
Y
P
N
15,021
null
0
null
15,021
null
6,979
null
617
null
7,596
null
234,300
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
612,497
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
578,878
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,619
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,813
null
2,566
null
3,757
null
1,014
null
363
null
28,501
Does not include all calls received after business hours; Includes calls for other benefit programs
12
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.255
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,306
Y
U
Y
15,021
null
0
null
15,021
null
6,979
null
617
null
7,596
null
234,300
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
612,497
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
578,878
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
33,619
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,813
null
2,566
null
3,757
null
1,014
null
363
null
28,501
Does not include all calls received after business hours; Includes calls for other benefit programs
12
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.255
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,307
Y
P
N
14,851
null
0
null
14,851
null
7,706
null
659
null
8,365
null
230,058
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
596,525
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
561,672
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,853
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,652
null
2,108
null
3,996
null
1,469
null
702
null
30,919
Does not include all calls received after business hours; Includes calls for other benefit programs
12
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.256
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,307
Y
U
Y
14,851
null
0
null
14,851
null
7,706
null
659
null
8,365
null
230,058
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
596,525
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
561,672
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
34,853
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,652
null
2,108
null
3,996
null
1,469
null
702
null
30,919
Does not include all calls received after business hours; Includes calls for other benefit programs
12
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.256
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,308
Y
P
N
18,568
null
0
null
18,568
null
9,613
null
925
null
10,538
null
228,581
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
583,137
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
546,954
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
36,183
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,855
null
2,716
null
4,862
null
1,947
null
1,125
null
37,539
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.187
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,308
Y
U
Y
18,568
null
0
null
18,568
null
9,613
null
925
null
10,538
null
228,581
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
583,137
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
546,954
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
36,183
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,855
null
2,716
null
4,862
null
1,947
null
1,125
null
37,539
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.187
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,309
Y
P
N
17,634
null
0
null
17,634
null
9,324
null
944
null
10,268
null
225,778
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
569,293
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
532,245
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,048
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,725
null
2,195
null
4,196
null
1,905
null
1,503
null
49,128
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.261
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,309
Y
U
Y
17,634
null
0
null
17,634
null
9,324
null
944
null
10,268
null
225,778
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
569,293
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
532,245
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,048
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,725
null
2,195
null
4,196
null
1,905
null
1,503
null
49,128
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.261
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,310
Y
P
N
19,025
null
0
null
19,025
null
10,504
null
1,085
null
11,589
null
228,412
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
560,937
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
523,712
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,225
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,947
null
2,169
null
4,303
null
1,915
null
1,790
null
32,443
Does not include all calls received after business hours; Includes calls for other benefit programs
13
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.229
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,310
Y
U
Y
19,025
null
0
null
19,025
null
10,504
null
1,085
null
11,589
null
228,412
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
560,937
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
523,712
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,225
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,947
null
2,169
null
4,303
null
1,915
null
1,790
null
32,443
Does not include all calls received after business hours; Includes calls for other benefit programs
13
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.229
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,311
Y
P
N
16,414
null
0
null
16,414
null
8,114
null
745
null
8,859
null
225,169
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
548,019
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
510,144
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,875
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,028
null
1,917
null
3,898
null
1,567
null
1,072
null
33,438
Does not include all calls received after business hours; Includes calls for other benefit programs
16
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.211
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,311
Y
U
Y
16,414
null
0
null
16,414
null
8,114
null
745
null
8,859
null
225,169
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
548,019
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
510,144
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,875
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,028
null
1,917
null
3,898
null
1,567
null
1,072
null
33,438
Does not include all calls received after business hours; Includes calls for other benefit programs
16
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.211
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,312
Y
P
N
15,521
null
0
null
15,521
null
7,589
null
740
null
8,329
null
220,642
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
535,197
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
497,341
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,856
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,019
null
1,866
null
3,648
null
1,535
null
765
null
41,138
Does not include all calls received after business hours; Includes calls for other benefit programs
21
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.246
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,312
Y
U
Y
15,521
null
0
null
15,521
null
7,589
null
740
null
8,329
null
220,642
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
535,197
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
497,341
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,856
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,019
null
1,866
null
3,648
null
1,535
null
765
null
41,138
Does not include all calls received after business hours; Includes calls for other benefit programs
21
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.246
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,401
Y
P
N
19,144
null
0
null
19,144
null
9,301
null
842
null
10,143
null
219,768
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
528,483
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
489,769
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,714
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,137
null
2,100
null
4,122
null
2,006
null
1,389
null
35,613
Does not include all calls received after business hours; Includes calls for other benefit programs
21
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.282
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,401
Y
U
Y
19,144
null
0
null
19,144
null
9,301
null
842
null
10,143
null
219,768
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
528,483
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
489,769
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,714
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,137
null
2,100
null
4,122
null
2,006
null
1,389
null
35,613
Does not include all calls received after business hours; Includes calls for other benefit programs
21
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.282
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,402
Y
P
N
19,540
null
0
null
19,540
null
9,071
null
843
null
9,914
null
219,109
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
521,861
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
482,444
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
39,417
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,084
null
2,245
null
4,263
null
1,636
null
1,509
null
46,226
Does not include all calls received after business hours; Includes calls for other benefit programs
20
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.231
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,402
Y
U
Y
19,540
null
0
null
19,540
null
9,071
null
843
null
9,914
null
219,109
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
521,861
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
482,444
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
39,417
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,084
null
2,245
null
4,263
null
1,636
null
1,509
null
46,226
Does not include all calls received after business hours; Includes calls for other benefit programs
20
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.231
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,403
Y
P
N
19,344
null
0
null
19,344
null
9,445
null
780
null
10,225
null
218,673
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
518,153
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
478,167
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
39,986
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,088
null
2,516
null
4,231
null
1,619
null
1,398
null
28,606
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.141
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,403
Y
U
Y
19,344
null
0
null
19,344
null
9,445
null
780
null
10,225
null
218,673
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
518,153
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
478,167
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
39,986
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
2,088
null
2,516
null
4,231
null
1,619
null
1,398
null
28,606
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.141
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,404
Y
P
N
16,592
null
0
null
16,592
null
7,898
null
557
null
8,455
null
218,230
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
515,813
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
477,327
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,486
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,998
null
2,595
null
3,641
null
1,268
null
867
null
27,494
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.117
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,404
Y
U
Y
16,592
null
0
null
16,592
null
7,898
null
557
null
8,455
null
218,230
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
515,813
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
477,327
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,486
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,998
null
2,595
null
3,641
null
1,268
null
867
null
27,494
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.117
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,405
Y
P
N
16,038
null
0
null
16,038
null
7,664
null
618
null
8,282
null
209,482
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
514,248
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
476,530
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,718
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,991
null
2,620
null
3,996
null
1,033
null
715
null
26,584
Does not include all calls received after business hours; Includes calls for other benefit programs
5
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.038
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,405
Y
U
Y
16,038
null
0
null
16,038
null
7,664
null
618
null
8,282
null
209,482
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
514,248
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
476,530
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,718
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,991
null
2,620
null
3,996
null
1,033
null
715
null
26,584
Does not include all calls received after business hours; Includes calls for other benefit programs
5
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.038
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,406
Y
P
N
14,771
null
0
null
14,771
null
7,346
null
626
null
7,972
null
208,628
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
513,112
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
475,539
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,573
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,955
null
2,601
null
3,462
null
836
null
597
null
24,143
Does not include all calls received after business hours; Includes calls for other benefit programs
9
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.136
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,406
Y
U
Y
14,771
null
0
null
14,771
null
7,346
null
626
null
7,972
null
208,628
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
513,112
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
475,539
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,573
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
null
null
1,955
null
2,601
null
3,462
null
836
null
597
null
24,143
Does not include all calls received after business hours; Includes calls for other benefit programs
9
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.136
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,407
Y
P
N
15,872
null
0
null
15,872
null
7,855
null
627
null
8,482
null
208,523
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
513,609
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
476,150
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,459
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
305,086
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,197
null
3,006
null
3,803
null
760
null
427
null
42,980
Does not include all calls received after business hours; Includes calls for other benefit programs
16
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.233
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,407
Y
U
Y
15,872
null
0
null
15,872
null
7,855
null
627
null
8,482
null
208,523
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
513,609
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
476,150
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,459
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
305,086
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,197
null
3,006
null
3,803
null
760
null
427
null
42,980
Does not include all calls received after business hours; Includes calls for other benefit programs
16
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.233
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,408
Y
P
N
16,723
null
0
null
16,723
null
8,059
null
693
null
8,752
null
208,269
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
513,741
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
475,844
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,897
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
305,472
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,291
null
3,027
null
3,751
null
944
null
395
null
28,706
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.159
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,408
Y
U
Y
16,723
null
0
null
16,723
null
8,059
null
693
null
8,752
null
208,269
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
513,741
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
475,844
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,897
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
305,472
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,291
null
3,027
null
3,751
null
944
null
395
null
28,706
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.159
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,409
Y
P
N
15,835
null
0
null
15,835
null
7,548
null
657
null
8,205
null
207,682
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
512,543
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
474,400
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,143
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
304,861
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,085
null
2,915
null
3,355
null
834
null
476
null
26,686
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.129
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,409
Y
U
Y
15,835
null
0
null
15,835
null
7,548
null
657
null
8,205
null
207,682
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
512,543
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
474,400
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,143
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
304,861
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,085
null
2,915
null
3,355
null
834
null
476
null
26,686
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.129
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,410
Y
P
N
16,526
null
0
null
16,526
null
7,815
null
633
null
8,448
null
206,368
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
510,971
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
472,816
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,155
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
304,603
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,191
null
3,336
null
3,388
null
740
null
406
null
35,302
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.192
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,410
Y
U
Y
16,526
null
0
null
16,526
null
7,815
null
633
null
8,448
null
206,368
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
510,971
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
472,816
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
38,155
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
304,603
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,191
null
3,336
null
3,388
null
740
null
406
null
35,302
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.192
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,411
Y
P
N
13,338
null
0
null
13,338
null
5,782
null
232
null
6,014
null
204,288
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
506,861
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
468,995
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,866
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
302,573
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
1,852
null
2,296
null
2,975
null
625
null
262
null
28,988
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.182
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,411
Y
U
Y
13,338
null
0
null
13,338
null
5,782
null
232
null
6,014
null
204,288
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
506,861
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
468,995
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,866
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
302,573
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
1,852
null
2,296
null
2,975
null
625
null
262
null
28,988
Does not include all calls received after business hours; Includes calls for other benefit programs
10
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.182
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
WV
West Virginia
202,412
Y
P
N
16,774
null
0
null
16,774
null
7,040
null
366
null
7,406
null
202,600
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
505,131
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
467,632
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
37,499
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
302,531
Includes Individuals Enrolled At Any Time in Month (Not a Point-in-Time Count)
2,172
null
1,867
null
3,755
null
1,367
null
448
null
34,197
Does not include all calls received after business hours; Includes calls for other benefit programs
11
Call centers offer callbacks; Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent
0.192
Does not include all calls received after business hours; Includes calls for other benefit programs; Includes only calls transferred to a live agent