Kra
😃: What are the intermediate milestones to achieve for benchmarking qms with iso 9001 std
🤖: Okay, so the user is asking for a detailed table based on the previous response about Netflix's KRAs for various teams. Let me start by recalling the previous conversation where I outlined the KRAs for Development, QA, DevOps, Release, Support, and Project Management teams. Now, they want a table with specific columns: Role, Metrics Name, Formula, Units, Source of Data, and Baseline Values if possible.
First, I need to identify each role and the corresponding metrics. For each team, I should think about what they measure. For example, the Development team might focus on code quality, delivery velocity, etc. QA would look at test coverage, bug rates. DevOps would care about deployment frequency, uptime. Release team might track lead time for deployments, incident resolution times. Support would measure SLAs, customer satisfaction. Project Management would focus on pro...