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Whenever i get to the MaserCard SecureCode page, i try to enter in my postal code but it is saying that it is invalid | 11,318 | Complaint | 0.199182 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
Does the prefix 'Mrs' make a difference in the name for documentation if everything else is correct? | 1,692 | GeneralInquiry | 0.158754 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
can i print out boarding passes at the terminal and still check in online | 854 | GeneralInquiry | 0.147463 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
Where do I enter my BF2for1 code for my purchase one unrestricted business first ticket and get one free with mt cname-- Presidential Plus Card? | 13,068 | GeneralInquiry | 0.139152 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
My flight --8 today has been canceled. What other flights are available to rebook. | 7,232 | Other | 0.124362 | NEGATIVE | Low | 1 | 2 | no fallback | 9 | Other |
how do I add my mileage plan number to an existing reservation | 10,047 | MileageInquiry | 0.128118 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
The email said I was changed to a flight 3 hours earlier. -- 4137 departs at 10:17am, the new flight departs at 7:56am. I do not understand why. | 14,117 | GeneralInquiry | 0.090177 | NEGATIVE | Low | 4 | 2 | no fallback | 1 | General Inquiry |
When flying non-rev space available, are all seat types an option if available? | 16,123 | GeneralInquiry | 0.185926 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
Hi ----, How can I pay the second checked bag fees when I book the ticket. | 6,803 | Complaint | 0.226717 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I have three different Mileage plan account cards - one is ###########, and one is ######## and one is ########. Which is the correct one? Thank you. | 9,486 | MileageInquiry | 0.171318 | POSITIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
I did this already. It says the mileage has been posted, but I cannot find it | 3,301 | GeneralInquiry | 0.09402 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
What number do I call to book award travel on partner airline? | 12,483 | GeneralInquiry | 0.190281 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
how long do i have to use my ticket if i need to change the dates | 5,208 | ProvideInformation | 0.100209 | NEGATIVE | Low | 2 | 1 | no fallback | 2 | Provide Information |
How many award miles do I need for a Mileageplan award ticket? | 10,732 | MileageInquiry | 0.160484 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
This is an award ticket I still have not seat assignment flight leaves in 4 hours | 10,167 | CheckFlightStatus | 0.166666 | POSITIVE | Low | 2 | 1 | no fallback | 8 | Check Flight Status |
how do I know if I fall into a Premier Access category? Is there some place I can look it up on my account? Thanks | 12,211 | CreditCardInquiry | 0.16154 | POSITIVE | Low | 1 | 1 | no fallback | 6 | Credit Card Inquiry |
how can i book a flight in my husbands name under my acct | 11,017 | Complaint | 0.1982 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I have the mobile app. How can I get the mobile boarding pass? | 2,949 | GeneralInquiry | 0.142361 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
why do i have to pay for my seat if ialraedy pay for my flight | 13,252 | Complaint | 0.309168 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
I checked the box for over 62 inches for baggage as we have one pair of skis. Is this correct? The charge was $100,00 so I thought I made a mistake but the computer would not allow me to change it. | 7,838 | GeneralInquiry | 0.136173 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
i am trying to remove the seat selection for an economy plus seat as i accidentally hit the button, how do i remove it | 8,325 | Complaint | 0.169876 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Is it possible to change return date on confirmation number : ------ ? | 12,648 | GeneralInquiry | 0.111565 | NEGATIVE | Low | 2 | 5 | no fallback | 1 | General Inquiry |
I do not have the flight information in order to request missing miles awards | 3,311 | MileageInquiry | 0.131338 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
how can i apply my points to my current flight selection before checkout? | 15,595 | CreditCardInquiry | 0.132018 | NEGATIVE | Low | 2 | 2 | no fallback | 6 | Credit Card Inquiry |
Can you give me the web site for a cname- airline career job online?? | 7,595 | GeneralInquiry | 0.177211 | NEGATIVE | Low | 4 | 1 | no fallback | 1 | General Inquiry |
i want to deal with a real person what is an email address i can use? | 6,806 | GeneralInquiry | 0.158715 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
On Christmas Eve, we lost our home and business in a fire; I lost my cname- mileage card; thus no longer know my number and need a replacement card. | 11,460 | Complaint | 0.140252 | NEGATIVE | High | 2 | 1 | no fallback | 3 | Complaint |
Why does your search say the price is $864 and then when I go to make the reservation it changes to $1,000+ | 5,049 | Complaint | 0.177217 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
Orbits and Kayak list various versions - --.com says there are no flight at all ... not sure what to do book through | 11,143 | CheckFlightStatus | 0.144429 | NEGATIVE | Low | 1 | 2 | no fallback | 8 | Check Flight Status |
My flight from Chicago O'Hare to Tulsa has been delayed till 9 PM. Is that due to weather ir mechanical? | 8,356 | GeneralInquiry | 0.140874 | NEGATIVE | Medium | 1 | 1 | no fallback | 1 | General Inquiry |
can I link my us air sky miles with my cname- plus miles. | 15,124 | MileageInquiry | 0.1371 | POSITIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
if i bought an economy class, fair class N, and i used award miles to upgrade, how many miles do i earn | 11,021 | MileageInquiry | 0.203752 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
cname- cancelled my flight and I had to drive 4 hours home. I would like a refund. How do I go about requesting that. | 14,171 | CancelFlight | 0.270234 | NEGATIVE | Medium | 1 | 1 | no fallback | 5 | Cancel Flight |
how do I add a frequent flyer number to an existing reservation? | 7,414 | Complaint | 0.15681 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I lost my driver's license. and think it was left on plane... Friday.. | 2,939 | Other | 0.129518 | NEGATIVE | Low | 2 | 1 | no fallback | 9 | Other |
I have signed up for TSA pre-screening. It always works on American, but never on cname-. I think it is because my middle name is on my passport, but not on my ticket (American had to change somethi | 7,547 | CheckFlightStatus | 0.117859 | NEGATIVE | Low | 1 | 2 | no fallback | 8 | Check Flight Status |
I'm trying to check-in online and the results only show one passenger. We have four passengers. The confirmation number is ------. | 11,656 | Complaint | 0.099328 | NEGATIVE | Low | 2 | 3 | no fallback | 3 | Complaint |
---- is there a phone number I can call ???? Thanks for the help. | 12,355 | GeneralInquiry | 0.159015 | POSITIVE | Low | 4 | 2 | no fallback | 1 | General Inquiry |
Since I did not have my frequent flyer number available when I took my latest flight, January 30 from COS to Phoenix and returned on February 1 from Phoenix to COS, I wanted to add my miles. Is it tr | 15,038 | MileageInquiry | 0.116443 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
If i do not purchase upgraded economy seats today, may i do it later? | 16,688 | UpgradeRequest | 0.152094 | NEGATIVE | Low | 2 | 1 | no fallback | 11 | Upgrade Request |
-------- ----, ticket confirmation ######, booked Jan19, cancelled and rebooked a different flt within 15 minutes of booking original.Ticket number #############. ticket total $1411.12 | 12,455 | CancelFlight | 0.135824 | NEGATIVE | Medium | 1 | 4 | no fallback | 5 | Cancel Flight |
Please give me a phone number so I can get the answer to my questions | 14,579 | RequestAssistance | 0.15912 | NEGATIVE | Low | 2 | 4 | no fallback | 10 | Request Assistance |
where do i go on website to possibly purchase miles to keep my premium silver status | 15,587 | GeneralInquiry | 0.193249 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
What days of the week do you fly to Bombay, India and vice versa? | 2,597 | GeneralInquiry | 0.146883 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
I would like to get a flight out of Seattle in the AM on jun 09 2013 | 14,630 | GeneralInquiry | 0.123189 | POSITIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
how can i redeem my miles on our mileage explorer card? i have 30,000+miles right now! | 12,514 | CreditCardInquiry | 0.152917 | NEGATIVE | Low | 1 | 1 | no fallback | 6 | Credit Card Inquiry |
I was told I would receive a $150 for rerouting due to an overbooked flight. It was last week and I have not received anything yet? | 5,786 | GeneralInquiry | 0.131162 | NEGATIVE | Medium | 1 | 2 | no fallback | 1 | General Inquiry |
My name on my ticket comes up --------- but my drivers lic is ---------- is this a problem | 16,676 | Complaint | 0.197033 | NEGATIVE | Medium | 2 | 2 | no fallback | 3 | Complaint |
Is it possible to use more than one Travel Certificate to purchase a ticket? | 13,568 | GeneralInquiry | 0.162823 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I'm missing mileage from miles I purchased to upgrade to Silver. Miles were purchased on 17 January. Transaction # ########## | 12,877 | Complaint | 0.196295 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I just changed my flight due to mechanical issues at the airport. Can I get my new itinerary sent to my email? | 3,205 | GeneralInquiry | 0.114177 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
Now that I've changed my profile saying I need a wheelchair at the airport, will there be one reserved for me? | 8,188 | GeneralInquiry | 0.147863 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
How do I redeem credit from a flight that we cancelled last october? | 14,618 | GeneralInquiry | 0.126106 | NEGATIVE | Medium | 1 | 2 | no fallback | 1 | General Inquiry |
Can you give me the web site for a cname- airline career job online?? | 3,972 | GeneralInquiry | 0.177211 | NEGATIVE | Low | 3 | 1 | no fallback | 1 | General Inquiry |
I had to change my flight due to the blizzard. Does my paid baggage fee transfer too? | 1,684 | Complaint | 0.125924 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
hi ---- needed to confirm if my fly is reserved? i did not received any confirmation | 4,845 | Complaint | 0.215888 | NEGATIVE | Low | 1 | 4 | no fallback | 3 | Complaint |
My ticket is purchased with Mileage plan miles and I want Premier Access; how do I get it if not an option on my eticket? | 3,612 | Complaint | 0.180724 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
what's your policy regarding changing a plane ticket when a family member dies? | 9,087 | GeneralInquiry | 0.170805 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
IT is not going to charge me as a Premier Gold to fly in Economy Plus is it? | 11,685 | GeneralInquiry | 0.145406 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
can I link my us air sky miles with my cname- plus miles. | 7,938 | MileageInquiry | 0.1371 | POSITIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
On 2/11/13 Need help transferring from Fl 4880 BTV to Newark Fl 120 and returning 2/24 Fl 121 to Newark; F 3861 Newark to Vl 2 | 581 | RequestAssistance | 0.266861 | NEGATIVE | Low | 5 | 1 | no fallback | 10 | Request Assistance |
How do I use my US Airways Dividend Miles to book an cname- Airlines flight award ticket? | 10,855 | MileageInquiry | 0.161981 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
I am flying from California to New York next week. I was wondering if I would be able to bring some bags of fruit (cherimoyas) with me on the flight. Thank you | 14,325 | GeneralInquiry | 0.181912 | POSITIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
I made reservations for international travel, on the reservation our middle names are on the ticket, on our passports only our middle initials are there, is this going to be a problem? and if so how d | 4,666 | GeneralInquiry | 0.173033 | NEGATIVE | Medium | 2 | 2 | no fallback | 1 | General Inquiry |
Is it required to get a travel insurance since it doesn't allow me to complete my transaction? | 15,023 | GeneralInquiry | 0.149812 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
I am writing to enquire about refund of mileage for unused ticket by my wife on ----- 12/26 and ------ on 1/5. Seat was upgraded to Business class using miles plus $600. Could you please advise refund | 3,809 | Complaint | 0.246929 | NEGATIVE | Medium | 2 | 1 | no fallback | 3 | Complaint |
Hello ---- I just have a quick question about a carry on. I was wondering if I would be able to take Remote controlled car I got for Christmas on the plane in my carry on bag. I'm just afraid it will | 14,518 | GeneralInquiry | 0.138458 | NEGATIVE | Low | 1 | 5 | no fallback | 1 | General Inquiry |
Does the snow affects my flight for tomorrow from London Heathrow to Chicago? | 8,339 | GeneralInquiry | 0.147462 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
how do I add a frequent flyer number to an existing reservation | 14,108 | Complaint | 0.129427 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Do I have to check in my bag again if I have a stop over flight? | 4,140 | GeneralInquiry | 0.130874 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
Why I cannot select my name and my wife name as two travellers | 560 | Complaint | 0.382482 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
If i don't know my Mileage plan number or password how do i get it? | 5,835 | Complaint | 0.164648 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I selected 21G for my reservation, and when I checked out, it did not show my change. | 8,762 | Complaint | 0.109079 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I want to lock the rate in for 7 days but don't see that option anymore? | 14,741 | GeneralInquiry | 0.166539 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
----, this is about Time. My Plane arrives in Oslo- have to change Planes within 30 Minutes, do I have plenty of Time in 30 Minutes to do that???? | 12,244 | GeneralInquiry | 0.19477 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
why is there no option for payment by --- voucher? all flights are on cname- and I have followed the instructions on the Redeem a certificate web page. | 513 | Complaint | 0.35884 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
cost of changing flight from ZRH to FLL on 09/11/13 to 08/28/11 on reservation ###### | 14,255 | ChangeFlight | 0.229613 | NEGATIVE | Low | 1 | 1 | no fallback | 14 | Change Flight |
am I talking to a human or are you giving me robotic answeres? just curious | 1,084 | GeneralInquiry | 0.277857 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
How many award miles do I need for a Mileageplan award ticket? | 1,668 | MileageInquiry | 0.160484 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
Hi, When I clicked on the link from cname- to look at my reservation I got this message: | 10,164 | ProvideInformation | 0.120662 | NEGATIVE | Low | 1 | 2 | no fallback | 2 | Provide Information |
Hi ----, I already have an account and I accidently signed up and rec'd a new account! I am trying to redeen miles for flights. | 2,387 | Complaint | 0.123916 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Is there enough time to make the connection from arriving flight number---- in EWR and departing flight number -- for EDI? | 16,624 | GeneralInquiry | 0.103966 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
I already booked a flight feb. 16th that i would like to get flyer miles for | 1,153 | MileageInquiry | 0.117108 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
still having trouble locating my wifes mileage plan # on my account.. | 3,300 | Complaint | 0.200365 | NEGATIVE | Medium | 2 | 2 | no fallback | 3 | Complaint |
do not have milelage plan number with me either and i am in Florida till May | 6,874 | Other | 0.195667 | NEGATIVE | Low | 2 | 1 | no fallback | 9 | Other |
if i book an international flight and i want to change the date would i have to pay a penalty | 9,266 | Other | 0.111798 | NEGATIVE | Low | 1 | 1 | no fallback | 9 | Other |
Your program says my name does not ggo with my card number--why could that be? | 9,891 | Complaint | 0.245892 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
can you book award travel to one destination and depart from another? | 16,808 | Other | 0.14709 | NEGATIVE | Low | 2 | 2 | no fallback | 9 | Other |
Hi ---- I will be connecting from Newcastle in England on Ba to -- for the USA at Hearthrow what temenal do we use ----- | 15,791 | GeneralInquiry | 0.128513 | POSITIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I never got confirmation of a flight I booked Feb 7-Feb 11, Cleveland to Denver Passenger name ---- ----- | 5,775 | Complaint | 0.222442 | NEGATIVE | Low | 2 | 4 | no fallback | 3 | Complaint |
Need to request refund on seat upgrade for a flight i never took | 13,197 | Complaint | 0.256786 | NEGATIVE | Medium | 1 | 2 | no fallback | 3 | Complaint |
hello - my mailing address is not being accepted as valid - can you help? it has been valid now for 4 years... | 15,624 | Complaint | 0.365307 | NEGATIVE | Low | 5 | 1 | no fallback | 3 | Complaint |
So i just tell you the flight number, dates and you'll book this for me? | 833 | ProvideInformation | 0.152912 | NEGATIVE | Low | 2 | 2 | no fallback | 2 | Provide Information |
saw price increased in few hours, can you help me with that? | 9,269 | Complaint | 0.149391 | NEGATIVE | Low | 4 | 1 | no fallback | 3 | Complaint |
How do I get credit for previously booked trips on my new Mileageplan card? | 5,349 | CreditCardInquiry | 0.169439 | NEGATIVE | Low | 2 | 2 | no fallback | 6 | Credit Card Inquiry |
My Names if ----- --------, trying to make a reservation and I entered my Number ########...keep gettin rerfused?? | 16,761 | Complaint | 0.345902 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
---- is there a phone number I can call ???? Thanks for the help. | 16,703 | GeneralInquiry | 0.159015 | POSITIVE | Low | 5 | 1 | no fallback | 1 | General Inquiry |
Is it possible to change return date on confirmation number : ------ ? | 17,044 | GeneralInquiry | 0.111565 | NEGATIVE | Low | 2 | 3 | no fallback | 1 | General Inquiry |
I'm trying to reserve seats, but am unsure as what type of seats were reserved when we used miles to book these seats February 1, 2013. Please advise what ""type"" of seats, thank you | 637 | RequestAssistance | 0.157324 | NEGATIVE | Low | 2 | 2 | no fallback | 10 | Request Assistance |
I am flying from California to New York next week. I was wondering if I would be able to bring some bags of fruit (cherimoyas) with me on the flight. Thank you | 5,062 | GeneralInquiry | 0.181912 | POSITIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
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